:root{--bg: #f7f5f3;--surface: #ffffff;--surface-2: #faf8f6;--border: #e7e1dc;--text: #2b2330;--muted: #776d7c;--primary: #6b3f7d;--primary-2: #8a5aa0;--primary-soft: #f2eaf5;--ok: #23774f;--ok-soft: #e4f4ec;--warn: #9a6400;--warn-soft: #fff3da;--bad: #b3261e;--bad-soft: #fde8e6;--info: #2462a6;--info-soft: #e6f0fb;--radius: 12px;--shadow: 0 1px 2px rgba(43,35,48,.05), 0 4px 16px rgba(43,35,48,.05);--font: "Inter", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;color-scheme:light}@media (prefers-color-scheme: dark){:root{--bg: #17131a;--surface: #211b25;--surface-2: #1c171f;--border: #362d3c;--text: #efe9f2;--muted: #aa9fb0;--primary: #c79ae0;--primary-2: #d9b5ec;--primary-soft: #2e2236;--ok: #6fd3a1;--ok-soft: #173126;--warn: #f0bf5a;--warn-soft: #33290f;--bad: #ff8a80;--bad-soft: #3a1c1a;--info: #8cbcf2;--info-soft: #172a3d;--shadow: none;color-scheme:dark}}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font-family:var(--font);background:var(--bg);color:var(--text);font-size:14px;line-height:1.45}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}h1{font-size:22px;margin:0;letter-spacing:-.01em}h2{font-size:17px;margin:0}h3{font-size:14px;margin:0;font-weight:600}p{margin:.3em 0}:focus-visible{outline:2px solid var(--primary);outline-offset:2px;border-radius:6px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.skip{position:absolute;left:-999px;top:8px;background:var(--surface);padding:8px 12px;z-index:99}.skip:focus{left:8px}.app{display:grid;grid-template-columns:236px 1fr;min-height:100vh}.side{background:var(--surface);border-right:1px solid var(--border);padding:16px 10px;display:flex;flex-direction:column;gap:4px;position:sticky;top:0;height:100vh;overflow-y:auto}.brand{display:flex;align-items:center;gap:10px;padding:4px 10px 14px;font-weight:700;font-size:16px}.brand-mark{width:30px;height:30px;border-radius:9px;background:linear-gradient(135deg,var(--primary),var(--primary-2));color:#fff;display:grid;place-items:center;font-size:15px}.nav a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:9px;color:var(--text);font-weight:500}.nav a:hover{background:var(--surface-2);text-decoration:none}.nav a.active{background:var(--primary-soft);color:var(--primary)}.nav .ico{width:18px;text-align:center;opacity:.8}.side-foot{margin-top:auto;padding:10px;border-top:1px solid var(--border);font-size:12px}.main{min-width:0;display:flex;flex-direction:column}.top{display:flex;align-items:center;gap:12px;padding:10px 24px;border-bottom:1px solid var(--border);background:var(--surface);position:sticky;top:0;z-index:20}.content{padding:22px 24px 60px;max-width:1480px;width:100%}.top .menu-btn{display:none}.demo-banner{background:var(--warn-soft);color:var(--warn);padding:6px 24px;font-size:12.5px;border-bottom:1px solid var(--border)}@media (max-width: 900px){.app{grid-template-columns:1fr}.side{position:fixed;z-index:50;width:260px;transform:translate(-100%);transition:transform .2s;box-shadow:var(--shadow)}.side.open{transform:none}.top .menu-btn{display:inline-flex}.content{padding:16px}.top{padding:10px 16px}.hide-sm{display:none!important}}.page-h{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:18px;flex-wrap:wrap}.muted{color:var(--muted)}.small{font-size:12px}.row{display:flex;align-items:center}.col{display:flex;flex-direction:column}.gap{gap:8px}.gap-lg{gap:16px}.wrap{flex-wrap:wrap}.grow{flex:1}.between{justify-content:space-between}.grid{display:grid;gap:14px}.g2{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:repeat(3,minmax(0,1fr))}.g4{grid-template-columns:repeat(4,minmax(0,1fr))}@media (max-width: 1100px){.g4{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:1fr 1fr}}@media (max-width: 700px){.g2,.g3,.g4{grid-template-columns:1fr}}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);min-width:0}.card-h{display:flex;justify-content:space-between;align-items:center;padding:12px 16px;border-bottom:1px solid var(--border);gap:8px}.card-b{padding:14px 16px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid var(--primary);background:var(--primary);color:#fff;border-radius:9px;padding:7px 13px;font:inherit;font-weight:600;cursor:pointer;white-space:nowrap}.btn:hover{filter:brightness(1.08)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn.ghost{background:transparent;color:var(--text);border-color:var(--border)}.btn.ghost:hover{background:var(--surface-2)}.btn.danger{background:var(--bad);border-color:var(--bad)}.btn.sm{padding:4px 9px;font-size:12.5px}.icon-btn{border:none;background:transparent;font-size:20px;cursor:pointer;color:var(--muted);padding:2px 8px;border-radius:8px}.icon-btn:hover{background:var(--surface-2)}input,select,textarea{font:inherit;color:var(--text);background:var(--surface);border:1px solid var(--border);border-radius:9px;padding:7px 10px;width:100%}textarea{min-height:80px;resize:vertical}input:focus,select:focus,textarea:focus{outline:2px solid var(--primary-soft);border-color:var(--primary)}input[type=checkbox],input[type=radio]{width:auto}.field{display:flex;flex-direction:column;gap:4px;margin-bottom:10px}.field-l{font-size:12.5px;font-weight:600;color:var(--muted)}.err{color:var(--bad)}.badge{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:999px;font-size:11.5px;font-weight:600;background:var(--surface-2);border:1px solid var(--border);white-space:nowrap}.badge.ok{background:var(--ok-soft);color:var(--ok);border-color:transparent}.badge.warn{background:var(--warn-soft);color:var(--warn);border-color:transparent}.badge.bad{background:var(--bad-soft);color:var(--bad);border-color:transparent}.badge.info{background:var(--info-soft);color:var(--info);border-color:transparent}.badge.primary{background:var(--primary-soft);color:var(--primary);border-color:transparent}table{width:100%;border-collapse:collapse}th{text-align:left;font-size:12px;color:var(--muted);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--border);white-space:nowrap}td{padding:9px 10px;border-bottom:1px solid var(--border);vertical-align:top}tr.click{cursor:pointer}tr.click:hover td{background:var(--surface-2)}.table-wrap{overflow-x:auto}.tabs{display:flex;gap:2px;border-bottom:1px solid var(--border);margin-bottom:16px;overflow-x:auto}.tabs button{border:none;background:none;padding:9px 12px;font:inherit;font-weight:600;color:var(--muted);cursor:pointer;border-bottom:2px solid transparent;white-space:nowrap}.tabs button.active{color:var(--primary);border-bottom-color:var(--primary)}.tab-badge{margin-left:6px;background:var(--primary-soft);color:var(--primary);padding:0 6px;border-radius:999px;font-size:11px}.state{display:flex;gap:10px;align-items:center;padding:28px;color:var(--muted);justify-content:center;flex-wrap:wrap}.state.error{color:var(--bad);background:var(--bad-soft);border-radius:var(--radius)}.state.empty{flex-direction:column;text-align:center}.empty-icon{font-size:28px;opacity:.5}.spinner{width:16px;height:16px;border:2px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite;display:inline-block}@keyframes spin{to{transform:rotate(360deg)}}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:14px 16px;display:flex;flex-direction:column;gap:2px;box-shadow:var(--shadow)}.stat-l{font-size:12px;color:var(--muted);font-weight:600}.stat-v{font-size:22px;letter-spacing:-.01em}.stat-h{font-size:11.5px;color:var(--muted)}.stat.na .stat-v{color:var(--muted);font-size:15px}.modal-bg{position:fixed;top:0;right:0;bottom:0;left:0;background:#140e1873;display:grid;place-items:center;z-index:100;padding:16px}.modal{background:var(--surface);border-radius:16px;width:min(560px,100%);max-height:90vh;display:flex;flex-direction:column;box-shadow:0 20px 60px #00000040}.modal.wide{width:min(980px,100%)}.modal header{display:flex;justify-content:space-between;align-items:center;padding:14px 18px;border-bottom:1px solid var(--border)}.modal-b{padding:16px 18px;overflow-y:auto}.modal footer{display:flex;justify-content:flex-end;gap:8px;padding:12px 18px;border-top:1px solid var(--border)}.toasts{position:fixed;bottom:16px;right:16px;display:flex;flex-direction:column;gap:8px;z-index:200;max-width:min(420px,calc(100vw - 32px))}.toast{background:var(--surface);border:1px solid var(--border);border-left:4px solid var(--ok);padding:10px 14px;border-radius:10px;box-shadow:var(--shadow)}.toast.error{border-left-color:var(--bad)}.toast.info{border-left-color:var(--info)}.search{position:relative;flex:1;max-width:520px}.search-results{position:absolute;top:40px;left:0;right:0;background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow);z-index:30;max-height:60vh;overflow:auto}.search-results a{display:block;padding:8px 12px;color:var(--text)}.search-results a:hover{background:var(--surface-2);text-decoration:none}.notif-panel{position:absolute;right:16px;top:52px;width:min(380px,calc(100vw - 32px));background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow);z-index:40;max-height:70vh;overflow-y:auto}.notif{padding:10px 14px;border-bottom:1px solid var(--border)}.notif.unread{background:var(--primary-soft)}.dot{display:inline-block;min-width:18px;padding:0 5px;height:18px;border-radius:9px;background:var(--bad);color:#fff;font-size:11px;text-align:center;line-height:18px}.kanban{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(250px,1fr);gap:12px;overflow-x:auto;padding-bottom:12px;align-items:start}.lane{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius);min-height:200px;display:flex;flex-direction:column}.lane.over{outline:2px dashed var(--primary)}.lane-h{padding:10px 12px;display:flex;justify-content:space-between;font-weight:600;border-bottom:1px solid var(--border)}.lane-b{padding:8px;display:flex;flex-direction:column;gap:8px}.kcard{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:9px 10px;cursor:grab;box-shadow:var(--shadow)}.kcard:active{cursor:grabbing}.kcard.alert{border-left:3px solid var(--bad)}.cal{display:grid;border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;background:var(--surface)}.cal-h{background:var(--surface-2);padding:8px;font-weight:600;text-align:center;border-bottom:1px solid var(--border);font-size:12.5px}.cal-col{position:relative;border-left:1px solid var(--border)}.cal-hour{height:48px;border-bottom:1px dashed var(--border);font-size:11px;color:var(--muted);padding:2px 4px}.appt{position:absolute;left:3px;right:3px;border-radius:8px;padding:3px 6px;font-size:11.5px;overflow:hidden;background:var(--primary-soft);border-left:3px solid var(--primary);cursor:pointer}.appt.confirmed{background:var(--ok-soft);border-left-color:var(--ok)}.appt.awaiting_confirmation{background:var(--warn-soft);border-left-color:var(--warn)}.appt.no_show,.appt.cancelled{background:var(--bad-soft);border-left-color:var(--bad);opacity:.8}.appt.completed{background:var(--surface-2);border-left-color:var(--muted)}.month{display:grid;grid-template-columns:repeat(7,1fr);gap:1px;background:var(--border);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}.month>div{background:var(--surface);min-height:96px;padding:6px;font-size:12px}.month .other{opacity:.45}.inbox{display:grid;grid-template-columns:320px 1fr;gap:0;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);height:calc(100vh - 190px);min-height:480px;overflow:hidden}.conv-list{border-right:1px solid var(--border);overflow-y:auto}.conv{padding:10px 12px;border-bottom:1px solid var(--border);cursor:pointer}.conv.active{background:var(--primary-soft)}.chat{display:flex;flex-direction:column;min-width:0}.msgs{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:8px;background:var(--surface-2)}.bubble{max-width:72%;padding:8px 11px;border-radius:12px;background:var(--surface);border:1px solid var(--border);white-space:pre-wrap;word-wrap:break-word}.bubble.out{align-self:flex-end;background:var(--primary-soft);border-color:transparent}.bubble.note{align-self:center;background:var(--warn-soft);border-style:dashed;max-width:90%}.bubble .meta{font-size:11px;color:var(--muted);margin-top:3px}.composer{border-top:1px solid var(--border);padding:10px;display:flex;gap:8px;align-items:flex-end}@media (max-width: 900px){.inbox{grid-template-columns:1fr;height:auto}.conv-list{max-height:260px}}.timeline{list-style:none;margin:0;padding:0}.timeline li{display:grid;grid-template-columns:110px 1fr;gap:10px;padding:8px 0;border-bottom:1px solid var(--border)}.timeline .when{color:var(--muted);font-size:12px}.levels{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}@media (max-width: 900px){.levels{grid-template-columns:1fr 1fr}}.level{border:1px solid var(--border);border-radius:10px;padding:10px;background:var(--surface-2)}.level h4{margin:0 0 6px;font-size:12.5px}.steps{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:16px}.step{padding:6px 10px;border-radius:999px;border:1px solid var(--border);font-size:12.5px;color:var(--muted)}.step.active{background:var(--primary);color:#fff;border-color:var(--primary)}.step.done{background:var(--primary-soft);color:var(--primary);border-color:transparent}.progress{height:10px;background:var(--surface-2);border-radius:999px;overflow:hidden;border:1px solid var(--border)}.progress>div{height:100%;background:var(--primary);transition:width .4s}.public{max-width:720px;margin:0 auto;padding:32px 16px}.doc-body{white-space:pre-wrap;background:var(--surface-2);padding:16px;border-radius:10px;border:1px solid var(--border);max-height:50vh;overflow:auto}.kv{display:grid;grid-template-columns:160px 1fr;gap:6px 12px}.kv dt{color:var(--muted);font-size:12.5px}.kv dd{margin:0}.rule-group{border:1px dashed var(--border);border-radius:10px;padding:10px;margin:8px 0}.chip{display:inline-flex;gap:4px;align-items:center;background:var(--primary-soft);color:var(--primary);border-radius:999px;padding:2px 9px;font-size:12px;margin:2px}